Privacy Policy

At Surv Gear, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

Information We Collect

When you use our store, we may collect:

Personal information: Name, email, phone number, shipping and billing addresses
Order information: Purchase details and history
Payment information: Processed securely via trusted third-party gateways
Technical information: IP address, browser type, and device data

How We Use Your Information

We use your data to:

Process and fulfill your orders
Communicate about your orders, updates, and support inquiries
Improve our products, website, and shopping experience
Prevent fraud and ensure secure transactions

Cookies & Tracking

Our website uses cookies and similar technologies to:

Improve site functionality and performance
Analyze customer behavior for better service
Personalize your shopping experience

You can disable cookies via your browser settings, but some features may not function properly.

Data Sharing

We do not sell or rent your information. Your data may only be shared with trusted third-party partners such as:

Payment processors
Shipping and logistics companies
Analytics and marketing providers

Data Security

We implement industry-standard security measures to protect your personal data. However, no online system is 100% secure.

Your Rights (GDPR/Privacy Compliance)

If you are a European customer or located internationally, you have the right to:

Access, update, or request deletion of your personal data
Object to or restrict processing of your data
Withdraw consent at any time

To exercise your rights, contact us at tgoehl14@msn.com.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and enhance your shopping experience.

Policy Updates

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on this page.